Addressing the need for new regulations on platform work
Platform workers provide services through online platforms such as Uber (taxi), Helpling (cleaning) and Deliveroo (food delivery). Platforms give workers flexibility, but platform workers lack social protection and income security. The control platforms exert over platform workers is at odds with their status as self-employed and has prompted hearings and lawsuits.
This project addresses the need for new regulations regarding platform work. In collaboration with Statistics Netherlands (CBS), ministries, and employee and employer organizations, the researchers develop an evidence base, policy options and implementation guidelines regarding platform work, focusing on the public values of decent work, social protection, non-discrimination, privacy and cybersecurity.
Civic IxD’s contribution to this project started in 2025 with Martijn Arets researching data portability in the gig economy. He will base his research on the experience and data from GigCV – a project in which 5 platforms shared data via an API and over 30,000 CVs were downloaded by workers. The goal is to investigate the impact of data portability in the gig economy and how it can contribute to the autonomy of platform workers.